Shipping & Returns


Orders are packed and shipped weekdays only. Most orders are shipped within 48 hours from the order date. Orders placed on the weekend and  holidays are processed on the next business day.


At Norms we believe that you deserve to feel your most beautiful at all times. So we try to provide the most beautiful items possible on our site but we also know that what’s beautiful to one woman may not be the right fit to you so please return it. We know there is something else on our site you will love.

When returning an item, please take note of the following:

  • Merchandise must be returned within 7 days of purchases
  •  You are responsible for the shipping and handling of the returned item. Sending and return shipping fees are non-refundable.
  •  Send your package back however is most economical for you.
  •  Once your package is received, allow 7 business days for your return to be processed.
  • Refund will be processed on the same card used for the original transaction

All merchandise must be returned unworn, unwashed, unaltered, and with original tags attached. If your returned items that have been tried on and they have any stains on them, they will not be accepted as a return and the item will be sent back to you.

Clearance, sale, and accessories are final sale

No exchanges